Frazer Lindsay, PwC’s Caribbean CEO has highlighted the needed to boost workforce productivity to improve customer experience. He also states that digital transformation is now competitively critical for businesses here in the Caribbean. Additionally, he highlighted the need to invest in new technology by upskilling their workforce, instilling an innovative mindset within their organisations.
Some emerging technologies the Caribbean are encouraged to embrace include:
- Artificial Intelligence
- Internet of Things
- Robotic Process Automation
- Drones
- Blockchain
- Augmented Reality
- Virtual Reality
- 3D Printing
Read more about the survey here and the original article from Barbados Today here.
